Policies

Travel fee

• A $30 travel fee will apply to all services performed more than 10 miles from Decatur, Georgia. If travel fee is not selected for appointment, the fee will be added to balance.

Emergency appointments

• Sunday appointments must be coordinated with Amber using the request form.

• Squeeze in/last minute appointments will incur a $50 additional charge.

Hair coloring

• Requires a 30-minute consultation before a coloring service is performed. Consult must be performed 24-48 hours prior to service if receiving any color service other than a semi-permanent color.

• Weave coloring & knot bleaching (wigs) must be completed at least 72 hours before the actual service appointment.

Hair policy

• Hair is provided for knotted ponytail, all braiding services, in the following color options: 1, 1B, 2, 4, 30, 33, 27, and 613.

• Color selection is made upon checkout. Colors outside of these options must be indicated in the booking notes section.

• Custom color blends will incur an additional $20 upcharge and must be indicated in booking notes as service requires additional time.

• Client provides hair for all weaving services and weave ponytails.

• If client orders hair from a partnered vendor, they will receive 15% off the service.

Payment policy

• Deposits are required for all appointments.

• The balance is due at the time of service. Those payments will be made only by one of the following. Please plan accordingly.

  • Zelle : (470) 262-3496

  • Cash App: TailoredHands21

  • Cash

Cancellation/rescheduling policy

• Cancellations or rescheduling 48 hours or less before the appointment time, forfeit the deposit.

• Cancellations made more than 48 hours before the appointment time will receive their deposit refunded.

• Rescheduled appointments made more than 48 hours before the appointment will have the deposit applied to the new appointment.

Children’s styles:

• Beads and hair decor are provided unless parent gives specific instructions or provides specific bead color/decor.